Data & Privacy

09 Bet Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 09 Bet collects, why we collect it, how we use it, and what rights you have over your own information. No jargon, no runaround — just a straight answer.

Last Updated: January 2025

Your data, your rights: By using the 09 Bet platform, you agree to the data practices described in this Privacy Policy. If you have questions at any point, reach out to us at [email protected] — we'll give you a straight answer.

1. Overview

This Privacy Policy applies to all users of the 09 Bet platform, including the website at 09-bet.vip and the 09 Bet mobile app. It explains how 09 Bet collects, stores, uses, and protects your personal data when you register an account, make a deposit, place a bet, or interact with our platform in any way.

09 Bet is committed to handling your personal data responsibly. We only collect what we actually need, we store it securely, and we never sell it to third parties. This policy is written to be read and understood — not to be buried in legal language that nobody actually reads.

If you are a player in Bangladesh using 09 Bet, this policy applies to you in full. By creating an account or continuing to use the platform after this policy has been updated, you confirm that you have read and accepted its contents.

Short version: 09 Bet collects your data to run your account, process payments, and keep the platform secure. We don't sell your data. You can ask us to show you, correct, or delete your data at any time.

2. What We Collect

09 Bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Here is a clear breakdown of what we collect and why.

Information You Provide Directly

  • Full name, date of birth, and gender (required for account registration and age verification).
  • Mobile number and email address (used for account communication and security alerts).
  • Payment details including bKash, Nagad, or Rocket account numbers (used to process deposits and withdrawals).
  • Identity documents such as a National ID card or passport (required for KYC verification).
  • Any information you provide when contacting 09 Bet support.

Information Collected Automatically

  • IP address and approximate geographic location.
  • Device type, operating system, and browser version.
  • Pages visited, time spent on the platform, and features used.
  • Login timestamps and session activity.
  • Betting history, deposit and withdrawal records, and bonus usage.
Data Type Purpose Required?
Name & Date of Birth Account registration, age verification Yes
Mobile Number Account security, OTP verification Yes
Payment Account Details Deposits and withdrawals Yes
Identity Documents KYC compliance, fraud prevention On request
IP Address & Device Info Security monitoring, fraud detection Automatic
Betting & Transaction History Account management, dispute resolution Automatic

3. How We Use Your Data

09 Bet uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

Core Platform Operations

Your data is used to create and manage your 09 Bet account, verify your identity, process deposits and withdrawals, and maintain your betting history. Without this data, we simply cannot run your account.

Security and Fraud Prevention

09 Bet uses your IP address, device information, and login activity to detect suspicious behaviour, prevent unauthorised access to your account, and identify potential fraud or money laundering. This protects both you and the integrity of the platform.

Customer Support

When you contact 09 Bet support, we use your account data and the information you provide to resolve your query as quickly and accurately as possible. Support interactions may be recorded for quality assurance purposes.

Promotions and Communications

If you have opted in to marketing communications, 09 Bet may send you information about new games, promotions, and offers via SMS or email. You can opt out of marketing messages at any time by contacting [email protected] or using the unsubscribe option in any email we send.

Legal and Regulatory Compliance

09 Bet may be required to process and retain certain data to comply with applicable laws, including anti-money laundering regulations and responsible gambling obligations. In these cases, data retention is a legal requirement, not a choice.

Marketing opt-out: You are never automatically enrolled in marketing messages at 09 Bet. If you receive a promotional message you did not ask for, contact us immediately at [email protected].

4. Data Sharing

09 Bet does not sell your personal data to any third party, full stop. However, there are limited circumstances in which we share data with trusted partners or are legally required to disclose it.

Payment Processors

To process your deposits and withdrawals, 09 Bet shares the minimum necessary payment information with our payment partners including bKash, Nagad, and Rocket. These providers operate under their own privacy policies and are bound by strict data security standards.

Identity Verification Providers

When KYC verification is required, 09 Bet may share your identity documents with a third-party verification service. These providers are contractually obligated to handle your data securely and use it only for the purpose of identity verification.

Legal Authorities

09 Bet may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by law, or if we believe disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation.

Business Transfers

In the event that 09 Bet undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.

We never sell your data: 09 Bet does not and will never sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third parties.

5. Cookies

09 Bet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These handle your login session, security tokens, and basic navigation. You cannot opt out of these without stopping use of the platform.
  • Analytics cookies: Help us understand how players use 09 Bet — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings such as language preference and display options so you don't have to set them every time you visit.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the 09 Bet platform — for example, you may need to log in again on each visit if session cookies are blocked.

6. Data Security

09 Bet takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and 09 Bet servers is encrypted using SSL/TLS technology.
  • Sensitive data including payment details and identity documents is stored in encrypted form on secure servers.
  • Access to personal data within 09 Bet is restricted to staff who need it to perform their job functions.
  • We conduct regular security reviews and vulnerability assessments of our platform infrastructure.
  • Two-factor authentication is available for all 09 Bet accounts and is strongly recommended.

While 09 Bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

Stay secure: If you ever suspect that your 09 Bet account has been accessed without your permission, contact [email protected] immediately. We will act fast to secure your account.

7. Data Retention

09 Bet retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable laws and regulations.

Transaction records and betting history are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. Identity verification documents may be retained for the same period.

Data collected for analytics and platform improvement purposes is anonymised and may be retained indefinitely in aggregated form. Anonymised data cannot be used to identify you personally.

When your data is no longer required for any legitimate purpose, 09 Bet will securely delete or anonymise it. You may request early deletion of your data subject to our legal retention obligations — see Section 8 for details.

8. Your Rights

As a 09 Bet player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and at no charge.

1
Right of Access

Request a copy of all personal data 09 Bet holds about you.

2
Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

3
Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

4
Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

5
Right to Portability

Receive your data in a structured, machine-readable format.

6
Right to Object

Object to processing of your data for marketing or profiling purposes.

How to make a request: Email [email protected] with the subject line "Data Rights Request" and describe what you need. Include your registered mobile number so we can verify your identity before acting on the request.

9. Minors

09 Bet is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 09 Bet, please contact us immediately at [email protected].

Upon receiving a verified report of underage registration, 09 Bet will immediately suspend the account, delete all associated personal data, and return any deposited funds to the payment source. Any winnings generated by an underage account will be forfeited.

Zero tolerance for underage gambling: 09 Bet uses age verification checks during registration and reserves the right to request identity documents at any time to confirm a player's age.

10. Policy Changes

09 Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how we use your data in a material way, 09 Bet will notify registered players via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

Your continued use of the 09 Bet platform after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically — at least once every few months — to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 09 Bet team. We aim to respond to all privacy-related enquiries within 48 hours.

Available 24 hours a day, 7 days a week. For data rights requests, use the subject line "Data Rights Request" and include your registered mobile number for faster verification.


Privacy You Can Actually Count On

Here is what our privacy commitment means for you as a player on 09 Bet every single day.

SSL Encrypted Platform

Every connection to 09 Bet is protected by SSL encryption. Your login details, payment data, and personal information travel securely between your device and our servers at all times.

We Never Sell Your Data

09 Bet does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used to run your account — nothing else.

Full Data Rights

You can request access to your data, ask for corrections, or request deletion at any time. Just email [email protected] and we will handle it promptly.

Minimal Data Collection

09 Bet only collects data that is genuinely needed to operate your account and keep the platform secure. We do not collect data just because we can.

No Unwanted Marketing

You are never automatically added to marketing lists at 09 Bet. Promotional messages are opt-in only, and you can unsubscribe at any time with a single message.

24/7 Privacy Support

Have a privacy question or concern? The 09 Bet support team is available around the clock to help — real people, real answers, no automated runaround.


Join 09 Bet — Safe, Secure, and Fair

Now you know exactly how 09 Bet handles your data. Create your free account in under two minutes and enjoy a platform built with your privacy and security in mind.

18+ only. Please gamble responsibly.